For your convenience, our most common customer questions are answered right here.
Q: Why is my breaker tripping?
A breaker trips or shuts off to protect the circuit from overheating and causing damage or an electrical fire. Before you go and reset the breaker, take a moment to determine what the root cause is of the tripping. Common causes are loose connections, ground fault/ short circuit, overloaded circuit.
Just because you can reset the breaker, does not mean it should be. You should call a qualified electrician in Athens to inspect your circuit to ensure the safety of your loved ones.
Q: What do you charge for electrical repairs?
A: Athens Electric Company charges for a one time diagnostic fee to inspect, test, and diagnose your electric issues. We can then give you an estimate for the repairs once we have uncovered the problem.
Q: Why isn’t my kitchen, exterior, and/or bathroom receptacles working?
A: These outlets are usually controlled by a GFCI. You could have a faulty GFCI or you could have a fault in your electric system. In most cases, we can diagnose and make repairs with in an hour.
Q: Do you provide emergency service?
A: Athens Electric Company provides emergency service calls when available. Call us to check availability.
Q: What do you charge for electrical repairs?
A: We charge for a one time diagnostic fee to inspect, test, and diagnose your electric issues. We can then give you an estimate for the repairs.
Q: How many smoke detectors should I have in my house?
A: Per the National Electrical Code, new construction should have 1 smoke detector on every floor, 1 inside each bedroom, and 1 outside each bedroom.
Not finding what you want? Reach us directly through our Contact Us page.